Updated: April 30, 2019
Table of Contents
This privacy policy (this "Policy") describes MakeShift's ("MakeShift", "we", "us", "our") policies with respect to our collection, use, storage and disclosure of personally identifiable information about you ("Personal Information") in connection with your use of our emails, mobile applications, websites and web pages, all services owned, provided or operated by our parent company AppColony Inc. ("AppColony"), and all services owned, provided or operated by any subsidiary, joint venture or other organization under common control of MakeShift (collectively the "Services"). This Policy also describes the choices available to you regarding our use of your Personal Information and how you can access and update your Personal Information.
This Policy does not apply to the practices of companies or websites that we do not own or control, or to people that we do not employ or manage.
By using the Services, you are consenting to our collection, use and disclosure of your Personal Information in accordance with this Policy.
It is our policy to only collect, use and disclose Personal Information with explicit consent except where applicable law does not require such consent, or where consent is clear from the circumstances, such as where you ask for access to the Services and voluntarily provide your Personal Information as requested by us.
We require parental consent from any individual under the age of 16 before we collect any Personal Information. All individuals have the right to withdraw their consent at any time and we inform individuals of that right at the time of obtaining consent.
The Services may be provided conditional on your consent where the collection, use or disclosure of your Personal Information is integral to providing the Services. If a consent integral to providing the Services is not provided by you, or if a consent integral to the Services is withdrawn by you, we will inform you of the effect of that on our ability to provide the Services. We will not be liable for any inability to provide the Services or any portion of the Services caused by lack of a required consent, or withdrawal of a required consent.
In connection with your use of the Services, we may collect and store information that you submit through the Services, as well as information about your use of and activities on the Services. The Personal Information we collect, use or disclose may include the following:
We, and third parties, including our partners, affiliates, tracking utility company, and services providers, may use cookies. Cookies are pieces of information or data sent to your browser from a web server and stored on your computer’s hard drive for record-keeping purposes. Cookies tell our computer that you have visited before and help to make your visit more personalized, so you do not have to re-enter information on a return visit. Cookies also allow us to count the number of unique and return visitors who use our Website. We do not tie the information gathered to your Personal Information.
We, and third parties, including our partners, affiliates, tracking utility company, and services providers, may also use web beacons/pixel tags, log files, local shared objects (which may, on the web-coded portions of the Services, include “flash cookies”) barcodes, session ID, persistent cookies, and other technologies to collect certain information about users of the Services, interactions with our applications, websites, emails and online advertisements. For example, through these means, we may collect your browser, device type and its operating system, viewed webpages, links that are clicked, IP address, sites visited before coming to our website, emails we send that you open, forward, or click through to our website. Collecting this information, and linking it with your Personal Information, helps us to best tailor the Services and enhance your experience by saving your preferences while you are using the Services, and to help identify site features that may be of particular interest to you. The use of cookies by third parties including our partners, affiliates, tracking utility company, services providers, is not covered by our Policy.
If you prefer, you can reset your browser to notify you when you have received a cookie or, alternatively, disable some cookies and similar technologies through settings on your device or internet browser. Note that the opt-out will apply only to the device or browser that you are using when you elect to opt out. Furthermore, it is important to note that you may not be able to use certain features like checking out (and participation in certain offerings) on our Services if you choose not to accept cookies. Cookies can also enable us to track and target the interests of our users to enhance the experience with our Services.
We may share your Personal Information or portions of your Personal Information with third parties in accordance with law or with this Policy. We do not sell your Personal Information to third parties.
We may share your Personal Information with third parties in the following ways:
AppColony will retain Personal Information only as long as necessary for the fulfillment of the purpose for which it was disclosed and for a reasonable time thereafter or for so long as we are required to maintain such information by applicable law.
If you wish to subscribe to our newsletters, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the inscribe instructions included in these emails or you can contact us at support@makeshift.ca. To opt out of push notifications, please edit settings at the device level. All decisions we make involving Personal Information are based on accurate, complete and up-to-date information. We rely on you, however, to disclose all material information and to inform us of any relevant changes or corrections as they may relate to you.
If your Personal Information changes, you may correct, update, or delete it by making your changes on the member information page of your online account or you may request that we make the changes by email to us at support@makeshift.ca. We encourage you to contact us as soon as possible, and we will make the appropriate reasonable corrections or amendments, upon receipt of appropriate evidence justifying the corrections or amendments. We will retain Personal Information only as long as is reasonably required for the purposes we describe and as is required under law. Where you wish to access a "right to be forgotten", and you have such right under applicable law, you may do so by deletion of your Personal Information by your own actions, or by asking us to make the deletions, in which case we will do so where legally required.
We will either securely destroy your Personal Information when it is no longer needed or required to be kept for reasonable legal or business purposes, or we may remove your personally identifiable information to render remaining the remaining information anonymous.
When you place orders for purchased products or access your payment information, we use an advanced encryption technology known as Secure Socket Layer (“SSL”) to protect the storage and transfer of your data from unauthorized parties. While on a secure page, such as our registration form, a lock or key icon appears on the bottom of your web browser. In addition to our online security efforts, we take reasonable steps to protect your personal data online.
We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. All of your information, not just the sensitive information mentioned above, is restricted in our offices. Our main servers are operated from a dedicated internet hosting facility with state-of-the-art physical security features, including smoke detection and fire suppression systems, motion sensors, and 24/7 secured access, as well as video camera surveillance and security breach alarms. It is important to note, however, that no method of transmission over the internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about the security of our websites, you can send an email to support@makeshift.ca.
This policy applies to all aspects of our Services, including your personalized messages, attached photos or graphics, or other personal content. We do not monitor or edit the contents of the online messages or information you send. On occasion, however, we may need to view your messages in connection with the maintenance of our network.
We may use third party service providers to process or deal with records, documents, data and information on our behalf, and such records, documents, data and information may include Personal Information. In order to protect the confidentiality and security of Personal Information processed on our behalf by our service providers, we will use contractual and similar measures with such service providers, including contractual non-disclosure provisions.
We may use cloud computing third party service providers, and those providers may be either in or outside Canada, and the data housed, hosted and processed by such providers may reside in or outside of Canada, and may include Personal Information. Where consent or notification is legally required, it is our policy to notify individuals about such service providers outside of Canada, and such notification will include the way in which the individual may obtain access to written information about our policies and practices with respect to service providers outside of Canada and the name or tile of a person who can answer any questions about the collection, use, disclosure or storage of Personal Information by any service providers outside Canada.
We recognize our legal obligations to protect the Personal Information we have in our custody or control. We have therefore made arrangements to secure against unauthorized access, collection, use, disclosure, copying, modification, disposal or destruction of Personal Information. These arrangements may include physical security measures, network security measures, and organizational measures such as non-disclosure agreements and need-to-know access. The categories of individuals with access to Personal Information are senior personnel who are under obligations of confidentiality with respect to Personal Information.
When you place orders for purchased products or access your payment information, we use an advanced encryption technology known as Secure Socket Layer (“SSL”) to protect the storage and transfer of your data from unauthorized parties. While on a secure page, such as our registration form, a lock or key icon appears on the bottom of your web browser. In addition to our online security efforts, we take reasonable steps to protect your personal data online.
Where an incident occurs involving the loss of or unauthorized access to or disclosure of Personal Information under our control, where a reasonable person would consider that there exists a real risk of significant harm to an individual as a result of the loss or unauthorized access or disclosure, we will, without unreasonable delay, provide notice to the Information and Privacy Commissioner of Alberta of the incident, including any information required by law at the time to be provided to the Commissioner. While Alberta law provides that the Commissioner has the authority to require us to notify individuals of the unauthorized access or disclosure, we may elect to immediately do so in the event we consider it reasonable in the circumstances. Where any incident affects residents of the European Union, our policy is to notify affected individuals where possible within 72 hours of your becoming aware of the incident.
Alberta law permits individuals to submit written requests to us to provide them with:
Requests for access are subject to the following:
Please note that an individual’s ability to access his or her Personal Information under our control is not an absolute right. Alberta law provides that we must not disclose Personal Information where:
Alberta law also provides that we may choose not to disclose Personal Information where:
Our responses to requests for access to Personal Information will be in writing, and will confirm:
If access to information or copies are refused by us, we will provide written reasons for such refusal and the section of PIPA (the Personal Information Protection Act, Alberta) on which that refusal is based. We will also provide the name of an individual who can answer questions about the refusal, and particulars of how the requesting individual can ask the Information and Privacy Commissioner of Alberta to review our decision. In order to receive a response to such a request, the individual must provide us with sufficient information to locate their record, if any, and to respond to them.
Alberta law permits individuals to submit written requests to us to correct errors or omissions in their Personal Information that is in our custody or control. If an individual alleges errors or omissions in the Personal Information in our custody or control, we will either:
Where you wish to access a "right to be forgotten", and you have such right under applicable law, you may do so by deletion of your Personal Information by your own actions, or by asking us to make the deletions, in which case we will do so where legally required.
Corrections or amendments will rarely, if ever, be made to opinions, including expert or professional opinions, as opposed to factual information, which may be corrected if in error.
We may amend this Policy from time to time as required and without notice, in order to better meet our obligations under the law. When an updated version of this policy is implemented, it will be posted on our websites and in the Services, and you will see a date depicting the last update of the Policy at the beginning of the Policy. If there are material changes to this Policy or in how we use your Personal Information, we will prominently post such changes prior to implementing the change. We expect you to periodically review this Policy to be informed of how we are protecting your information. You may review this Policy anytime as it will always be linked to our website or available in the Services.
AppColony collects information under the direction of its clients and has no direct relationship with the individuals whose personal data it processes.
We collect information for our clients, if you are a customer of one of our clients and would no longer like to be contacted by one of our clients that use our Services, please contact the client that you interact with directly.
AppColony has no direct relationship with the individuals whose personal data it processes. An individual who seeks access or who seeks to correct, amend, or delete inaccurate data should direct his query to the AppColony client, the data controller. If the client requests AppColony to remove the data, we will respond to their request within 30 days.
Even the best Privacy Policy cannot protect your online privacy and security in all circumstances. Unscrupulous advertisers, hackers, and scam artists are constantly searching the internet looking for new targets. Your best protection is to understand the limits to the privacy on the internet and use common sense in all your online activities.
Be aware that email is an inherently insecure form of communication. Remember that third parties are sometimes able to illegally intercept your unencrypted message, including online greetings.
Anytime you visit a chat room or post a message to an online bulletin board, your email address can be accessed by advertisers looking to compile lists for unsolicited commercial email (also known as spam). Be sure that you only disclose your email address in circumstances in which it is safe to do so. You should also be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your Personal Information from our blog or community forum, contact us at support@makeshift.ca. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why. Beware of scams in which persons unknown to you request your screen name, password, or credit card information. Make sure you verify the identity of anyone asking for Personal Information.
If you have any questions about this Policy, or if you wish to exercise your rights to access your Personal Information, or to change or correct your information or have it deleted, you can contact MakeShift customer service at:
MakeShift Privacy Officer
MakeShift
P.O. Box 1118, Station M
Calgary, Alberta, Canada
T2P 2K9
Email: support@makeshift.ca
Phone: 1-587-390-2060
Fax: 1-587-390-0098
